If you wish to cancel our services, you must notify us in writing before we begin work on your project.
Refunds may be issued for services not yet rendered. Once work has begun on your project, refunds will be assessed on a case-by-case basis.
Refund requests are processed within 5-7 business days. The actual time to receive your refund will depend on your payment method and financial institution.
Certain services, including but not limited to government filing fees and third-party charges, are non-refundable once processed.
In cases where work has partially been completed, refunds will be prorated based on the amount of work completed and resources allocated.
For any questions about our refund policy or to request a refund, please contact our support team at consult@lucria.co.uk.